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Track individual agent performance, response times, resolution rates, and workload distribution.
Track conversation volume over time. Identify peak hours and busy days.
See which tags are used most. Understand customer segments better.
Track broadcast delivery, read rates, and conversion metrics.
Measure how many customers complete your WhatsApp Flows.
Track how many abandoned carts are recovered through WhatsApp.
Download CSV reports for further analysis or sharing with stakeholders.
Export your analytics data as CSV files for further analysis, stakeholder reporting, or integration with other tools.
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Full access to Shared Inbox, WhatsApp Flows, and Notification Engine. No credit card required.
