Chargebacks hinge on proof. Your WhatsApp history is often the missing packet.
Export early
When a dispute starts, snapshot the thread before anyone archives or merges it.
What processors want
Delivery proof, buyer acknowledgements, and refund offers you already made.
Naming convention
order-id_dispute_date. Consistent files save finance hours.
Prevent repeats
If the same SKU disputes often, fix listing claimsβnot just the evidence process.
Clean thread history wins disputes. Connectora Sync keeps commerce context attached to each chat.