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Cross-border shipping FAQs that belong in WhatsApp macros

Duties, delays, and address formats dominate international inboxes. Macro them once.

Duties clarity

Say who pays customs before the buyer is surprised at the door.

Address formats

Prompt for postal code and phone in local format. Bad addresses are WISMO fuel.

Carrier handoff

Explain when responsibility moves from your courier to local post.

Language pair

Keep EN + local macro versions if you ship into bilingual markets.


International support is mostly FAQ design. Connectora Sync keeps those macros at agents fingertips.

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