Scale from one WhatsApp agent to five without chaos
Staffing signals, assignment policy, and QA rituals as you grow on Connectora Sync.
Category: Patches
Patches
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WhatsApp catalog sharing for faster sales
How Connectora agents use catalog messages to close size and stock questions in one thread.
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Bilingual WhatsApp support workflows for regional stores
Tags, canned guidance, and assignment tips when your Connectora inbox serves two languages.
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WooCommerce order updates your customers actually read on WhatsApp
Ship templates, session replies, and inbox handoffs for WooCommerce stores using Connectora Sync.
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Returns and exchanges in a WhatsApp shared inbox
Standardize RMA threads, photos, and refunds without losing context in Connectora.
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Post-purchase review requests on WhatsApp (polite, not pushy)
Timing, tone, and template choices for review asks after delivery—via Connectora automations.
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Shared inbox vs WhatsApp Business app: when teams outgrow the phone
Why multi-agent stores move from the Business app to Connectora and Cloud API.
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Fewer WhatsApp blocks: quality habits for store inboxes
Practical Connectora ops rules that keep buyers replying instead of reporting spam.
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Meta WhatsApp template approval for store teams
Naming, categories, and sample copy that gets utility templates approved for Connectora sends.